SMORTIKATLO / POLICIES

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A written quote. Two clear milestones. No surprise commitments.

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A clear quote before you pay

Every project is priced individually. Before you accept, we provide a written proposal that identifies the services, deliverables, total fee, currency, applicable taxes or how they will be calculated, and payment milestones.

We do not publish a universal package price because project scope varies. You can review the proposal and ask questions before committing. Sending an enquiry on this website does not authorise any payment.

50% upfront, 50% on completion

50%Upfront

Due before the agreed project work begins.

50%On completion

Due when the agreed deliverables are completed.

Your proposal defines what completion means for the project and your invoices specify the amounts and due dates. Both payments are portions of the total project fee. Any different arrangement must be clearly agreed in writing before work starts.

How payment is arranged

Payment is arranged by invoice after a proposal is accepted. Each invoice will identify Smortikatlo LLC as the legal service provider and state the amount, currency, due date, and available payment instructions.

There is no online checkout on this website. We confirm the available payment method and secure payment instructions on your invoice before you pay.

If instructions are unclear, or you receive an unexpected change to a payment destination, verify it with us at contact@smortikatlo.com before paying.

Additional costs and scope changes

Advertising spend, domains, hosting, software subscriptions, licences, and other third-party costs are separate unless your proposal explicitly includes them. We obtain approval before committing you to an extra cost.

Changes to scope, additional revisions, or ongoing support are quoted and agreed before the extra work begins. No recurring billing is created by an enquiry, a visit to this website, or acceptance of a one-off project.

Currency, taxes, and records

The invoice states the currency; do not assume that a dollar symbol means a different currency from the one specified. Applicable taxes and any agency-charged fees will be disclosed before payment. Your bank or provider may apply its own currency-conversion or transfer charges.

Keep your accepted proposal, invoices, payment confirmations, and delivery records. If you need a corrected billing detail or a receipt, contact us with the invoice reference.

Safe payment and billing questions

Never send full card numbers, security codes, banking passwords, or login codes by email. When an external payment service is offered, enter payment details only in its verified secure payment flow.

For invoice questions, duplicate payments, or an incorrect charge, email contact@smortikatlo.com. Include the invoice reference and a description of the issue, without sending sensitive payment credentials.

Cancellation and refund calculations are set out in our Refunds & Cancellation Policy. Service scope and delivery are covered by our Terms of Service.

Let’s keep things clear.

For questions about this policy or your project, email contact@smortikatlo.com or call +1 (307) 667-7672.